We are here for your questions, suggestions and problems with ProxApp apps.
Contact us
Email: gencaytosun@hotmail.com
For faster help, include the app name, your device model, Android / iOS version and how the problem happens. A screenshot helps a lot. We usually reply within 2 business days.
Frequently asked questions
How do I move my Premium purchase to a new phone?
Sign in with the same Google or Apple account on the new device, open the app and tap Settings > Restore purchases.
I would like a refund.
Payments are taken by Google Play or the App Store, so refunds are handled by the stores: Google Play refunds, Apple – Report a Problem.
I changed phones. What happens to my data?
In apps that run on the device (Mesailerim, Barber & Salon Manager, Air Duct Takeoff etc.), create a backup on the old phone with Settings > Back up, move the file to the new phone and open it with Settings > Restore from backup. In Sossial, Energy Maintenance Report and Tofisan Order, simply sign in with your account.
How do I delete my account and data?
The steps are on the Account and Data Deletion page.
I saw inappropriate content or a user.
In Sossial, use the Report option on the message, profile or group. For child safety issues see Child Safety Standards.
I think a calculation result is wrong.
Please email us the values you entered, the result you expected and its source. Confirmed errors are fixed in the next release.
How can I remove ads?
In Mesailerim you can remove ads by buying Premium. You can change consent for personalized ads under Privacy options in the app settings.
I want a new feature or a custom app for my company.
Send us your ideas by email. Feature requests shape our roadmap, and we are happy to talk about custom apps for your company.